Performance of the Carer's Allowance Unit: 2016 to 2017
Published 28 August 2018
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The Carers Allowance Unit (CAU) no longer record financial accuracy. They still record complaints, compliments and numbers of customers entitled to Carers Allowance.
On the 31 March 2017 there were 1,159,869 customers entitled to Carer’s Allowance.
| complaints received | complaints cleared | compliments |
|---|---|---|
| 365 | 288 | 245 |