Research and analysis

PAYE: online service - design testing

Research to test the design of a new online PAYE service from HM Revenue and Customs.

• From: HM Revenue & Customs
• Published: 25 October 2013

Documents

HMRC digital solutions

Ref: HMRC Research Report 283

PDF, 56.4 KB, 10 pages

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Details

Research report on testing of how users find the design of a new online PAYE service. The research also looks at how users feel about a new way of a carrying out identity assurance for the service.

Published 25 October 2013