Research and analysis

PAYE: online service - customer views

Research into customer views of a proposed online PAYE service from HM Revenue and Customs.


Online PAYE services

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Research report on PAYE customers’ opinions of an online tax account which would allow them to make changes to some of their personal details, check their tax code and contact HM Revenue and Customs (HMRC) electronically.

The research looks at the advantages and disadvantages of an online PAYE service from HMRC.