Research and analysis

PAYE: online service - customer views

Research into customer views of a proposed online PAYE service from HM Revenue and Customs.

From:
HM Revenue & Customs
Published
25 October 2013

Documents

Online PAYE services

Ref: HMRC Research Report 284

PDF, 435 KB, 7 pages

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Details

Research report on PAYE customers’ opinions of an online tax account which would allow them to make changes to some of their personal details, check their tax code and contact HM Revenue and Customs (HMRC) electronically.

The research looks at the advantages and disadvantages of an online PAYE service from HMRC.

Published 25 October 2013