Decision

Paradigm Housing Group Limited (L4215) - Interim Regulatory Judgement: 13 May 2026

Updated 13 May 2026

Applies to England

Our Judgement

	Grade/Judgement	Change	Date of assessment
Consumer		Not assessed yet
Governance	G1 Our judgement is that the landlord meets our governance requirements.	Interim grading	May 2026
Viability	V2 Our judgement is that the landlord meets our viability requirements. It has the financial capacity to deal with a reasonable range of adverse scenarios but needs to manage material risks to ensure continued compliance.	Interim grading	May 2026

Reason for publication

Paradigm Housing Group Limited (Paradigm) merged with Settle Group on 27 October 2025, with Settle Group becoming a subsidiary of Paradigm. The new merged group trades as SettleParadigm.

We are publishing an interim regulatory judgement for SettleParadigm following these changes.

This interim regulatory judgement confirms a governance grade of G1 and a financial viability grade of V2.

Prior to this interim regulatory judgement, the governance and financial viability grades for Paradigm were last updated in December 2024 following a stability check, which confirmed a G1 grade for governance and V1 grade for financial viability.

The grades for Settle Group were last updated in December 2024 following a stability check, which confirmed a G1 grade for governance and a V2 grade for financial viability.

Summary of our decision

Our judgement is that SettleParadigm meets our governance requirements. From the previous G1 grades issued to Paradigm and Settle Group, we have concluded an interim governance grade of G1 for SettleParadigm.

Our judgement is that SettleParadigm meets our financial viability requirements and has the financial capacity to deal with a reasonable range of adverse scenarios. From considering the previous grades and based on the relevant information and evidence we have reviewed, we have concluded an interim financial viability grade of V2 for SettleParadigm.

How we reached our judgement

Following the changes to SettleParadigm as described above, we carried out an assessment to consider its interim gradings based on the previous grades for Paradigm and Settle Group. In addition, to help us form a judgement about how well the combined entity meets the financial viability requirements of the Governance and Financial Viability Standard, we have reviewed a range of documents provided by SettleParadigm, and analysed information supplied in its regulatory returns.   

We have not previously assessed Paradigm’s or Settle Group’s delivery of the outcomes of the consumer standards, therefore we have not awarded an interim consumer grade.

We will award standard grades for consumer, governance and viability following a programmed inspection, or when we have carried out an assessment following responsive engagement. We may also change an interim V1 or V2 financial viability grade into a standard grade when a stability check has not identified the landlord as being potentially at a higher risk of failing to deliver the outcomes of the Governance and Financial Viability Standard.

Summary of findings     

Governance – Interim Grade – G1 – May 2026

Based on the previous G1 grades for both Paradigm and Settle Group, we have concluded an interim governance grade of G1 for SettleParadigm.

Viability – Interim Grade – V2 – May 2026

The previous financial viability grade issued to Paradigm was V1 following a stability check in December 2024. Our judgement at the time was that Paradigm met our viability requirements and had the financial capacity to deal with a wide range of adverse scenarios.

The previous financial viability grade issued to Settle Group was V2, following a stability check in December 2024. Our judgement at the time was that Settle Group met our viability requirements and had the financial capacity to deal with a reasonable range of adverse scenarios but needed to manage material risks to ensure continued compliance. The judgement reflected Settle Group’s increased development costs and additional investment in its existing homes.

Based on the evidence gained through our assessment, we have assurance that SettleParadigm meets our viability requirements and has the financial capacity to deal with a reasonable range of adverse scenarios. SettleParadigm has evidenced that it has an adequately funded business plan, sufficient security in place to support its financial plans, and forecasts that it will continue to meet its financial covenants under a reasonable range of adverse scenarios.

On this basis we have concluded an interim financial viability grade of V2 for SettleParadigm.

Background to the judgement

About the landlord

SettleParadigm provides housing and related services. There are three registered entities in the group, Paradigm Housing Group, Paradigm Homes Charitable Housing Association and Settle Group. Paradigm Homes Charitable Housing Association is the sole trustee of a small, unregistered almshouse charity.

The group has three unregistered subsidiaries.

Paradigm reported a turnover of £159m for the year ended 31 March 2025 and employed the full-time equivalent of 610 staff. Settle Group reported a turnover of £94m for the year ended 31 March 2025 and employed the full-time equivalent of 297 staff. SettleParadigm owns and manages around 31,456 homes and operates across the East and South East of England.

Our role and regulatory approach

We regulate for a viable, efficient, and well governed social housing sector able to deliver quality homes and services for current and future tenants.   

We regulate at the landlord level to drive improvement in how landlords operate. By landlord we mean a registered provider of social housing. These can either be local authorities, or private registered providers (other organisations registered with us such as non-profit housing associations, co-operatives, or profit-making organisations).  

We set standards which state outcomes that landlords must deliver. The outcomes of our standards include both the required outcomes and specific expectations we set. Where we find there are significant failures in landlords which we consider to be material to the landlord’s delivery of those outcomes, we hold them to account. Ultimately this provides protection for tenants’ homes and services and achieves better outcomes for current and future tenants. It also contributes to a sustainable sector which can attract strong investment.  

We have a different role for regulating local authorities than for other landlords. This is because we have a narrower role for local authorities and the Governance and Financial Viability Standard, and Value for Money Standard do not apply. Further detail on which standards apply to different landlords can be found on our standards page.  

We assess the performance of landlords through inspections and by reviewing data that landlords are required to submit to us. In Depth Assessments (IDAs) were one of our previous assessment processes, which are now replaced by our inspections programme from 1 April 2024. We also respond where there is an issue or a potential issue that may be material to a landlord’s delivery of the outcomes of our standards. We publish regulatory judgements that describe our view of landlords’ performance with our standards. We also publish grades for landlords with more than 1,000 social housing homes.  

The Housing Ombudsman deals with individual complaints. When individual complaints are referred to us, we investigate if we consider that the issue may be material to a landlord’s delivery of the outcomes of our standards.   

For more information about our approach to regulation, please see Regulating the Standards.

Further information  

• Regulating the standards 

• Regulatory standards for landlords