Correspondence
Open letter to Third Party Intermediaries (TPIs): supporting consumers
The Secretary of State and Ofgem have written to TPIs to set out expectations on how best to support consumers.
Applies to England, Scotland and Wales
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The Secretary of State for Energy Security and Net Zero, Ed Miliband MP, and Ofgem’s Director General, Markets, Tim Jarvis, have written to third-party intermediaries (TPIs) in the energy retail market – such as energy brokers and price comparison websites – setting out their expectations on how consumers should be supported during the current energy price volatility.
Updates to this page
Published 18 March 2026