One Stop Shop Union scheme — service availability and issues
Updated 30 July 2025
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This publication is available at https://www.gov.uk/government/publications/one-stop-shop-union-scheme-service-availability-and-issues/one-stop-shop-union-scheme-service-availability-and-issues
Service availability
Full service available.
Register to report and pay VAT on distance sales of goods from Northern Ireland to the EU.
Submit your One Stop Shop VAT Return and payment.
Planned downtime
None.
Service issues
We are currently experiencing issues accepting returns.
Some users have been unable to submit their One Stop Shop VAT returns and we are working to have the issue resolved as soon as possible.
We apologise for any inconvenience this may cause.
For enquiries, contact the OSS mailbox: vatoss.contact@hmrc.gov.uk
Other services
Check availability and issues for other services.