One Stop Shop Union scheme — service availability and issues
Updated 13 June 2025
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This publication is available at https://www.gov.uk/government/publications/one-stop-shop-union-scheme-service-availability-and-issues/one-stop-shop-union-scheme-service-availability-and-issues
Service availability
Full service available.
Register to report and pay VAT on distance sales of goods from Northern Ireland to the EU.
Submit your One Stop Shop VAT Return and payment.
Planned downtime
Friday 11 July 2025 5pm to 9am Monday 14 July 2025
Due to scheduled maintenance, you will be unable to access our online service from 5pm on Friday 11 July 2025 to 9am on Monday 14 July 2025.
You will still be able to make a payment without signing into your One Stop Shop Account during this time.
If you have any queries, contact One Stop Shop technical support by email: vatoss.contact@hmrc.gov.uk.
We apologise for any inconvenience this may cause.
Service issues
None.
Other services
Check availability and issues for other services.