Research and analysis

One Click project: new businesses and small and medium enterprises

Research on communications needs for business start-ups and small and medium enterprises.


One Click

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


Research report on supporting communication needs for business start-ups and small and medium enterprises. A key objective of the research was to establish which intermediaries would be most effective in reaching customers and to generate as many intermediaries as possible.

Published 8 May 2013