Research and analysis

New student support arrangements: the impact on universities

BIS research paper number 12.



This report explores the impact of the policies, planning and behaviours of universities 4 years after the introduction of new arrangements for student support in higher education, known as the new student support arrangements (NSSA). It uses qualitative evidence collected from over 120 staff in 15 case studies across England, and brings together findings from an initial investigation, prior to the introduction of the arrangements, with the experiences now that they have been in place for 3 years.