Research and analysis
National Trip End Model discovery report
Research project to better understand the needs of users of the National Trip End Model (NTEM) model and to identify options for the future direction of the service.
Documents
Details
Hive IT was commissioned by the Department for Transport’s ‘Transport Appraisal and Strategic Modelling’ team to carry out a 6-week research project to better understand the needs of users of the NTEM and to identify options for the future direction of the service.
The aims of the research were to discover:
- who are the users and what are the uses of NTEM
- what those users need from NTEM
- what the challenges are of using NTEM
- where the demands for change are coming from
- how we can support innovation with NTEM
- if NTEM needs development and for whom
- what developments might benefit users in the short-term
- the issues that could influence the future development of NTEM
- the impacts of any changes to NTEM and who they will impact
This report outlines the findings of the research, the needs and frustrations of the users and provides suggestions and recommendations as to what directions the DfT should take.
Published 23 July 2020