If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email email@example.com.
Please tell us what format you need. It will help us if you say what assistive technology you use.
Research was conducted to understand why customers and third parties are increasingly asking HM Revenue and Customs (HMRC) for a National Insurance number to be confirmed.
The study explored the reasons for this, and appetite for requesting a National Insurance number via other channels, including digitally.