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Research and analysis

National Careers Service satisfaction and progression surveys: 2014 to 2015 report

Survey of National Career Service customers for the year ending April 2015.

Documents

National Careers Service satisfaction and progression surveys: annual report (April 2014 to April 2015 fieldwork)

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Details

This research looked at National Careers Service (NCS) users’ satisfaction and progression after their telephone call, meeting with an adviser or visit to the website.

The survey took place between April 2014 and April 2015.

This is the third year we have collected research evidence of user experience of using the NCS website.