Decision

Regulatory Notice: Mid Suffolk District Council (30 January 2023)

Published 30 January 2023

Applies to England

RSH Regulatory Notice

  • Provider: Mid Suffolk District Council
  • Regulatory code: 42UE
  • Publication date: 30 January 2023
  • Reason for publication: Consumer Standards
  • Regulatory route: Reactive Engagement

Other providers included in the judgement

None

Regulatory Findings

The regulator has concluded that:

a) Mid Suffolk District Council (Mid Suffolk DC) has breached part 1.2 of the Home Standard; and

b) As a consequence of this breach, there was the potential for serious detriment to Mid Suffolk DC tenants.

The regulator will work with Mid Suffolk DC as it seeks to remedy this breach.

The issue

Mid Suffolk DC made a self-referral to the regulator in November 2022 as it had identified a failure to meet statutory health and safety requirements in some of its homes. Mid Suffolk DC told us it had not completed gas and electrical safety checks for every property which needed one, and that it had not completed communal asbestos surveys for every communal block requiring one.

Our investigation

As a registered provider, Mid Suffolk DC is required to comply with the consumer standards, including the Home Standard. The Home Standard requires registered providers to meet all applicable statutory requirements that provide for the health and safety of tenants in their homes and have a cost-effective repairs and maintenance service.

In respect of electrical safety, Mid Suffolk DC is required to ensure that electrical installations are in working and safe condition both at the start of any tenancy and throughout that tenancy.[footnote 1] The Council has reported to us that more than 250 domestic properties do not have a current electrical condition report.

For asbestos safety,[footnote 2] the evidence provided to the regulator showed that Mid Suffolk DC did not have valid communal asbestos surveys for all its communal blocks. Although there are a relatively small number of overdue asbestos re-inspections this accounts for over half of the total number required.

With regards to gas safety, Mid Suffolk DC has a statutory duty[footnote 3] to complete gas safety inspections annually for all relevant properties with inspections carried out by a Gas Safe engineer. Our investigation found that more than 100 properties had not received a gas safety inspection within the statutory timeframe.

The regulator considered the case as a potential breach of part 1.2 of the Home Standard and has concluded that Mid Suffolk DC did not have an effective system in place to allow it to meet its statutory health and safety responsibilities across a range of areas, and to demonstrate that it was compliant across these areas.

Complying with statutory health and safety requirements is a fundamental responsibility of all registered providers because of the potential for serious harm to tenants. Mid Suffolk DC has demonstrated to the regulator that it now understands the work it needs to undertake to ensure the required statutory checks and relevant safety actions are completed. However, taking into account the seriousness of the issues, the duration for which tenants were exposed to risk, and the number of tenants potentially affected, the regulator has concluded that Mid Suffolk DC has breached the Home Standard and that there was a risk of serious detriment to tenants during this period.

Our engagement

Section 198A of the Housing and Regeneration Act 2008 (as amended) states that the regulator’s regulatory and enforcement powers may be used if a registered provider has failed to meet a consumer standard. In order to use regulatory or enforcement powers, as well as the failure to meet the standard, there should also be reasonable grounds to suspect that the failure has resulted in a serious detriment to the provider’s tenants (or potential tenants) or that there is a significant risk that, if no action is taken by the regulator, the failure will result in a serious detriment to the provider’s tenants (or potential tenants).

Mid Suffolk DC has started to put in place an urgent programme to rectify these failures and the regulator will therefore not take statutory action at this stage, as it has assurance that the breach of the standard is being remedied. The regulator will work with Mid Suffolk DC as it continues to address the issues which have led to this situation, including ongoing monitoring of how it delivers its health and safety programme.

About our Regulatory Notices

Regulatory notices are issued in response to an event of regulatory importance (for example, a finding of a breach of the Rent Standard or of a consumer standard that has or may cause serious harm) that, in accordance with its obligation to be transparent, the regulator wishes to make public. More detail about Regulatory notices is set out in Regulating the Standards.

  1. Landlord and Tenant Act 1985 

  2. The Control of Asbestos Regulations 2012 

  3. Gas Safety (Installation and Use) Regulations 1998