Corporate report

MCA business plan 2018 to 2019

The MCA business plan sets out the agency’s plans for 2018 to 2019


MCA business plan 2018 to 2019

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The business plan sets out:

  1. the services that the agency will deliver and any significant changes it plans to make;
  2. the resources the agency requires; and
  3. the key performance indicators, by which its performance will be assessed.

This plan allows service users and members of the public to assess how the agency is performing in operating its key services, managing reforms and the agency finances.

Published 26 March 2018