Corporate report

Listening and learning: the Ombudsman's review of NHS (England) complaint handling 2009 to 2010

This document contains the following information: Listening and learning: the Ombudsman's review of NHS (England) complaint handling 2009 to 2010.

Documents

Listening and learning: the Ombudsman's review of complaint handling by the NHS in England 2009-10 third report of the Health Service Commissioner for England, session 2010-11 - Full Text

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email official.publishing@nationalarchives.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This document contains the following information: Listening and learning: the Ombudsman’s review of complaint handling by the NHS in England 2009 to 2010.

This paper was laid before Parliament in response to a legislative requirement or as a Return to an Address and was ordered to be printed by the House of Commons.

Published 19 October 2010