Letter from the CMA to cloud storage providers on consumer law

Open letter to providers of cloud storage services on their obligations under consumer protection law.



The Competition and Markets Authority (CMA) carried out a review into the cloud storage services sector. We found that some cloud storage providers are using contract terms and practices that we are concerned could breach consumer protection law.

This letter reminds providers why their consumer contract terms need to comply with consumer protection law. It recommends they review and, where necessary, revise their terms.

Published 27 May 2016