Research and analysis

Leading Public Services through Covid-19

This report brings together findings from two strands of research conducted and commissioned by the NLC as part of Government response to Covid-19

From:
National Leadership Centre and Leadership College for Government
Published
14 September 2021
Last updated
10 November 2022 — See all updates

Documents

Leading Public Services through Covid-19 HTML

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Leading Public Services through Covid-19

PDF, 1.88 MB, 48 pages

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Collaboration Executive Summary

PDF, 256 KB, 6 pages

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Collaboration case study executive summary: summary

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Case Study: East Ayrshire Vibrant Communities

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Case Study: Homelessness Prevention Taskforces

PDF, 186 KB, 4 pages

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Case Study: Stepping up leadership programme

PDF, 207 KB, 5 pages

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Case Study: Kent Fire & Rescue’s pandemic response

PDF, 719 KB, 5 pages

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Case Study: The Additional Courts and Tribunals Capacity programme

PDF, 165 KB, 6 pages

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Case Study: Northumbria’s COVID-19 response

PDF, 169 KB, 5 pages

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COVID-19 Response Public Service Leaders Survey

PDF, 1.3 MB, 34 pages

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Technical Annex - Survey Questions

MS Excel Spreadsheet, 89.2 KB

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Technical Annex - Significance Test Results

MS Excel Spreadsheet, 86.2 KB

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Technical Annex - Data Tables

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Details

The National Leadership Centre (NLC) supported the Government’s response to COVID-19 by acting as the conduit between Central Government and the NLC’s network of public service leaders. As part of this, the NLC ran a quantitative survey with public service leaders from March to June 2020. The NLC also commissioned Ipsos MORI to conduct qualitative research with their network, which ran from July 2020 to March 2021. This report brings together findings from both strands of research.

Published 14 September 2021
Last updated 10 November 2022 + show all updates

  1. Added a HTML version of the summary section of the collaboration case study executive summary.

  2. First published.