Research and analysis

Large Business Survey 2015

Research into large businesses' experiences of dealing with HMRC, their views on the administration of tax policy and wider influences on their attitudes to tax.


Large Business Survey 2015

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This report details the findings from the 2015 Large Business Survey (LBS). The aim of the research is to evaluate whether HMRC’s processes are delivering the intended customer experience from a large business perspective and maintain in-depth knowledge of how the department’s relationship with large businesses changes over time.

The 2015 LBS covers:

  • large businesses’ experiences of dealing with HMRC
  • opinions regarding the administration of current tax policy
  • influences on attitudes and decision-making in relation to tax
Published 25 August 2016