Research and analysis

Large Business: 2011 customer survey

Research into large businesses' customer experience of HMRC.

• From: HM Revenue & Customs
• Published: 29 October 2012

Documents

Large Business Panel Survey 2011

Ref: HMRC Research Report 183

PDF, 1.82 MB, 126 pages

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Research report summarising the findings of the 2011 large business panel survey. The aim of this research was to assess businesses’ views of the services provided by HM Revenue and Customs.

Published 29 October 2012