This was a 2-year independent evaluation of 2 major improvement programmes: the Commissioning Support Programme (CSP) and the Centre for Excellence and Outcomes (C4EO). An interim report was delivered in July 2010, with year 1 fieldwork being conducted between February and May 2010. This is the report of the year 2 findings, and is based on fieldwork carried out between December 2010 and January 2011.
Since the evaluation delivered its interim report, the coalition government has transformed the landscape for improvement support within children’s services. To reflect this, the department re-scoped the second year of the evaluation.
The revised aim of the evaluation is to inform the development of a sector-led model of improvement support through the identification of those aspects of both the CSP and the C4EO most valued by the sector and which have had the most impact. The final report is based on the views of 733 respondents, predominantly from local authorities, but also from other local area organisations and the voluntary and community sector.