If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
JACO’s aim is to maintain an effective, responsive and professional service when undertaking independent investigations into complaints. This business plan outlines the organisation’s outcomes, indicators, summary of expenditure and organisational structure.