Corporate report

Issue briefing: How we're doing: our performance so far this year

This briefing explains how HMRC has performed between April and September 2014.



This is a measurement of our first half year performance. It demonstrates:

  • how much revenue we have collected
  • our levels of customer service
  • how well we have operated within our budget

It should also be judged on the pace of our innovation in changing the services we offer to our customers.

Published 20 November 2014