Independent report

Inspection report of the change management process in local immigration teams, December 2010

Independent Chief Inspector of Borders and Immigration (ICIBI) report on the change management process in local immigration teams, December 2010.

Documents

ICIBI report on the change management process in local immigration teams, December 2010

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Details

The report examines the change management process and the efficiency and effectiveness of the operations of the UK Border Agency’s (UKBA) local immigration teams.

This report covers:

  • ICIBI’s findings
  • ICIBI recommendations to UKBA

UKBA is now part of the Home Office.

Published 1 December 2010