Guidance

Factsheet: what to do when you’ve been made redundant

Insolvency Service Redundancy Payments Service factsheet for employees made redundant by an insolvent employer

Applies to England, Scotland and Wales

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Redundancy Payments Service guidance for employees made redundant by an insolvency practitioner.

In response to the cost of living crisis, the government is offering help for households.

Check what cost of living support you could be eligible for.

Published 24 July 2015
Last updated 20 June 2023 + show all updates
  1. In the guidance, we increased signposting to director eligibility for redundancy payments - for directors who have been made redundant

  2. Added information and a link to signpost 'help for households' to the attachment letters - in response to the cost of living crisis.

  3. Update to inform claimants that they can only apply after the date of insolvency

  4. Added details and a link to help signpost the government's Help for Households campaign, in response to the cost of living crisis.

  5. Change to reflect save and return feature on claim for redundancy and other money owed application. Guidance about furlough and redundancy removed

  6. Section 6: Link on what employment benefits are available changed to more up to date DWP guidance.

  7. added Word .docx versions of the forms

  8. Added guidance about 12 and 52 week average pay

  9. Added information about Protective awards

  10. Amendment to benefits related guidance.

  11. Factsheet added for employees made redundant after being furloughed under the Coronavirus Job Retention Scheme.

  12. Complete redraft of existing content

  13. Document attachments updated

  14. New information added which explains the importance of case reference numbers and where to get them.

  15. We have updated our factsheet to provide more thorough information about what to do if you’ve have been made redundant and your employer is insolvent.

  16. Updated information

  17. First published.