FOI22_23-074 - Records Management contract
Published 20 January 2023
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Our ref: FOI22/23-074
Re: Freedom of Information Act 2000
Thank you for your email of 11 October in which you requested from the Insolvency Service:
1: How many physical records (boxes or files) does the organisation currently have in third-party storage facilities?
2: Who is the third-party provider(s) for off-site storage?
3: When did the contract(s) for off-site storage commence?
4: How long is the current contract(s) for?
5: When is the contract renewal expected?
6: What is the estimated contract value for off-site storage?
7: How many physical records (boxes or files) does the body currently have in organisation owned/leased/managed storage facilities?
8: How many FTE/WTE (please specify) are within the records management team within your organisation?
9: What is the annual budget for the records management function?
10: Who within the organisation is the executive sponsor for records management / who has ultimate responsibility for the function?
Your request has been dealt with under the Freedom of Information Act 2000 (FOIA).
I can confirm the agency holds the information that you have requested and I have provided answers to your questions below:
1: How many physical records (boxes or files) does the organisation currently have in third-party storage facilities?
As of 11 October 2022 there are 158,277 boxes stored in third-party storage facilities.
The answers to questions 2-6, concerning the awarded contract, can be found here on the contract finder notice.
7: How many physical records (boxes or files) does the body currently have in organisation owned/leased/managed storage facilities?
There are no physical records stored in organisation owned storage facilities.
8: How many FTE/WTE (please specify) are within the records management team within your organisation?
The information Management Team has 4 permanent members of staff.
9: What is the annual budget for the records management function?
The budget for 21/22 for the record management function was £1.65m.
10: Who within the organisation is the executive sponsor for records management / who has ultimate responsibility for the function?
The commercial team are responsible for the contract and the Information Management team manager is responsible for the Information Management team.
If you are not satisfied with the response we have provided you and would like us to reconsider our decision by way of an internal review (IR), please contact our Information Rights Team at foi@insolvency.gov.uk or by post at:
Information Rights Team
The Insolvency Service
3rd Floor
Cannon House
18 Priory Queensway
Birmingham
B4 6FD
United Kingdom
You also have the right to contact the Information Commissioners Office (ICO) if you wish for them to investigate any complaint you may have regarding our handling of your request. However, please note that the ICO is likely to expect an IR to have been completed in the first instance.
Kind regards
Information Rights Team
The Insolvency Service