FOI release

FOI22/23-142 - Information regarding Telephony, UC/Collaboration, Microsoft and Storage

Updated 30 May 2023

Our ref: FOI22/23-142

Date: 3rd March 2023

Re: Freedom of Information Act (FOIA) Request

Thank you for your email of 10 February in which you requested from the Insolvency Service:

Information regarding Telephony, UC/ Collaboration, Microsoft and Storage.

Your request has been dealt with under the Freedom of Information Act 2000 (FOIA).

I can confirm the agency holds the information that you have requested and I have provided answers to your questions below.

  1. Telephony and UC/ Collaboration

a. Please confirm the manufacturer of your telephony system(s) that are currently in place? N/A

b. When is your contract renewal date?

N/A

c. Who maintains your telephony system(s)?

N/A

d. Do you use Unified Communications or Collaboration tools, if so which ones?

Microsoft Teams for Telephony (both internal and external calling).

  1. Microsoft

a) What Microsoft 365 licence do you have across the business e.g. E3, E5.

Microsoft 365 E5

b) Which partner looks after your Microsoft tenant? https://www.contractsfinder.service.gov.uk/Notice/94a1bf36-e7b2-4b49-90a7-6337d4070d6c

c) Where do you host your applications?

Microsoft Azure

Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?

No on-premise infrastructure and hosted within private cloud.

  1. Storage

a. Does your organisation use on-premise or cloud storage or both?

Cloud only – Microsoft Azure

b. Please confirm the on-premise hardware manufacturer.

N/A

c. Please confirm your cloud storage provider https://www.contractsfinder.service.gov.uk/Notice/8418b36f-9504-4ade-9fec-01fe3f6ee002

d. What is your annual spend on cloud storage? https://www.contractsfinder.service.gov.uk/Notice/8418b36f-9504-4ade-9fec-01fe3f6ee002

e. How do you back up your data and with who e.g. Backup as a Service.

Managed Service per Service provider

Complaints

If you are not satisfied with the response we have provided you and would like us to reconsider our decision by way of an internal review (IR), please contact our Information Rights team within 40 working days of this letter at foi@insolvency.gov.uk or by post at:

Information Rights Team

The Insolvency Service

3rd Floor

Cannon House

18 Priory Queensway

Birmingham

B4 6FD

United Kingdom

You also have the right to contact the Information Commissioner’s Office (ICO) if you wish for them to investigate any complaint you may have regarding our handling of your request. However, please note that the ICO is likely to expect an IR to have been completed in the first instance.

Kind regards

Information Rights Team

The Insolvency Service