Transparency data

Corporate scorecard summary 2024 - 2025

Updated 7 May 2025

1. Corporate scorecard summary page 2024-2025 (cumulative year to date performance)

These tables show actual year to date cumulative performance for the following measures. Data are extracted from live administrative systems and therefore some figures for Q1 may be revised in future updates.

1.1 Activity Drivers: Key Volumes

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Redundancy Payment Claims from individuals (RP1 forms) Application numbers 15,554 35,226 51,261 69,510
Debt Relief Order (DRO) applications Application numbers 11,385 23,601 34,902 46,184
Director Conduct Reports (sifted in) Report numbers 2,393 4,935 7,267 9,642
Bankruptcy Orders (debtor applications and creditor petitions) Case numbers 1,930 3,739 5,411 7,417
Compulsory Liquidation Winding Up Orders Case numbers 835 1,643 2,436 3,420

1.2 Supporting those in financial distress

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Debt relief orders determined within 2 working days Percentage 99.6% 99.2% 99.3% 99.5%
Bankruptcy orders sought by individuals made within 5 working days Percentage 98.8% 98.8% 98.7% 98.6%
Average processing time for redundancy payments claims Number of days 11.5 11.2 11.3 11.2

1.3 Tackling financial wrongdoing

Enforcement Outcomes

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Civil and criminal company director disqualifications obtained Defendant numbers 291 545 754 1063
Civil and criminal company director Disqualification tariff Average years 8.3 8.6 8.2 8.5
Defendants convicted of criminal offences Defendant numbers 20 35 54 77
Criminal offence sentence: Unpaid Work Total hours 1,890 3,000 3,360 5,030
Criminal offence sentence: Imprisonment (incl. suspended) Total months 229 340 552 819
Criminal offence sentence: Confiscation Order Monetary value £60,185 £117,133 £264,077 £264,079
Criminal offence sentence: Rehabilitation Order Total days 10 10 25 35
Civil Compensation order and undertakings Volume 37 62 89 121
Civil Compensation order and undertakings Monetary Value £985,046 £1,789,087 £2,670,148 £3,741,234
Winding up orders as a result of live company investigation Volume 18 27 30 41
Bankruptcy and Debt Relief restrictions obtained Defendant numbers 35 70 101 131
Bankruptcy restriction tariff Average years 8.0 8.2 8.4 8.2

More than three-quarters of allegations made against disqualified directors were related to:

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
COVID-19 financial support scheme abuse Allegation Numbers 197 425 530 730
Unfair treatment of the crown Allegation Numbers 27 52 74 95

Note that directors may have multiple allegations made against them, and will be counted once for each allegation.

The majority of allegations made against defendants with a bankruptcy restriction were related to:

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
COVID-19 financial support scheme abuse Allegation Numbers 29 51 70 87

Note that defendants may have multiple allegations made against them, and will be counted once for each allegation.

The below portion of criminal offence convictions were related to

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
COVID-19 financial support scheme abuse Allegation Numbers 8 15 20 26

Work in progress: Identified for Investigation

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Company cases identified for investigation (civil director disqualification) Case numbers 627 1,146 1,966 2,412
Cases identified for criminal investigation Case numbers 14 43 82 112
Companies identified for Live investigations under Companies Act 1985 Case numbers 40 73 134 185
Bankruptcy restriction cases identified for investigation Defendant numbers 36 71 105 143

Work in progress: Under Investigation

Measure title Units As at 30 Jun 2024 As at 30 Sep 2024 As at 31 Dec 2024 As at 31 Mar 2025
Company cases under investigation (civil director disqualification) Case numbers 1,019 1,073 1,313 1,158
Cases under criminal investigation Case numbers 55 183 174 181
Live companies under investigation (Companies Act 1985) Case numbers 36 49 44 67
Bankruptcy restriction defendants under investigation Defendant numbers 116 113 137 123

Work in progress: Concluded

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Company case investigations for civil director disqualifications concluded Case numbers 236 574 782 1,072
Criminal case investigations concluded Case numbers 39 52 78 105
Live company investigations under Companies Act 1985 concluded Case numbers 42 66 99 133
Bankruptcy restriction investigations concluded Defendant numbers 23 73 97 134

1.4 Customer Service

Measure title Units Q1 Year to date Q2 Year to date Q3 Year to date Q4 Year to date
Distributions made to debtors and creditors Monetary value £17.1m £309.5m £333.7m £346.3m
Time in Queue: calls to the agency enquiry lines answered within two minutes Percentage 97% 95% 93% 91%
Service Level: calls to agency enquiry lines that are successfully answered Percentage 99% 97% 97% 97%

Note that Distributions to creditors include £288.8 million made in National Interest Cases