Sample standard letter: How to complain directly to an insolvency practitioner
Updated 13 December 2021
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Name of firm
Address
Date
Dear Sirs
Formal Complaint
I wish to lodge a formal complaint about [insert details].
I understand that you are required to have in place internal complaints-handling procedures in accordance with your own Authorising Bodies Code of Ethics and Conduct.
I also understand that my complaint should be investigated by a person of seniority who, where possible, has not been directly involved in the matter.
I wish to invoke those procedures and look forward to receiving a prompt acknowledgement of this letter.
Yours faithfully