Guidance

List of Medical Facilities in Indonesia

Updated 30 October 2023

1. Disclaimer

The Foreign, Commonwealth and Development Office (FCDO) provides lists of service providers for information only, to assist British nationals who may need support overseas. This list is not exhaustive, and is subject to change at any time. None of the service providers are endorsed or recommended by the FCDO. You should research whether a service provider will be suitable. The FCDO does not accept any liability arising to any person for any loss or damage suffered through using these service providers or this information.

2. List of English-speaking doctors and medical facilities in Indonesia

Name of medical facility Email Telephone Address English speaking staff Main specialisation Public/Private facility Accreditation
Bali Royal Hospital info@baliroyalhospital.co.id +62(0)361247499; Alarm Centre: +62(0)81338139528 (WhatsApp) Jl. Tantular No.6, Renon, Denpasar (BALI - DENPASAR) Yes All specialisation Public KARS (Indonesian Commission on Accreditation of Hospital)
Kasih Ibu Hospital Denpasar care@kih.co.id +62(0)3613003030; Customer service: +62(0)81138113030 (WhatsApp only); Reservation for International patient: +62(03)613002102 (call); +62(0)8113863807 (WhatsApp Only) Jl. Teuku Umar No.120, Denpasar, Bali 80114 (BALI - DENPASAR) Yes All specialisation Private KARS (Indonesian Commission on Accreditation of Hospital)
Prima Medika Hospital rspmmail@gmail.com +62(0)361232434 (Building D - Outpatient); +62(0)361236225 (Building A- Inpatient); Reservation: +62(0)8113861177 (WhatsApp Only) Jl. Raya Sesetan No 10, Denpasar 80114 (BALI - DENPASAR) Yes All specialisation Private KARS (Indonesian Commission on Accreditation of Hospital)
RSUP Prof Ngoerah info@profngoerahhospitalbali.com +62(0)3612217911 - 15 Jl. Diponegoro Denpasar, 80114 (BALI - DENPASAR) Yes All specialisation Public KARS (Indonesian Commission on Accreditation of Hospital)
Kasih Ibu Hospital Saba care@kih.co.id +62(0)3613003030; Customer service: +62(0)81138113030 (WhatsApp only); Reservation for International patient: +62(03)613002102 (call); +62(0)8113863807 (WhatsApp only) Jl. Raya Pantai Saba No.9, Gianyar, Bali 8058.1 (BALI - GIANYAR) Yes All specialisation Private KARS (Indonesian Commission on Accreditation of Hospital)
Kasih Ibu Hospital Kedonganan care@kih.co.id +62(0)3613003030; Customer service: +62(0)81138113030 (WhatsApp only); Reservation for International patient: +62(03)613002102 (call); +62(0)8113863807 (WhatsApp only) Jl. Uluwatu No.69 A, Kedonganan, Bali 80361 (BALI - KEDONGANAN) Yes All specialisation Private KARS (Indonesian Commission on Accreditation of Hospital)
BIMC Hospital, Kuta admin@bimcbali.com +62(0)361761263; Customer service: +62(0) 81139608500 (WhatsApp only) Jl. Bypass Ngurah Rai no.100X, Kuta, Bali, Indonesia 80361 (BALI - KUTA) Yes General Practitioner, Anesthesia, Radiology, Surgery Private KARS (Indonesian Commission on Accreditation of Hospital)
Siloam Hospital Bali info.siloamhospitalsbali@siloamhospitals.com +62(0)361779900 Sunset Road 818, Kuta, Badung-Bali 80361 (BALI - KUTA) Yes All specialisation Private LAM-KPRS and JCI
BIMC Hospital Nusa Dua admin.nd@bimcbali.com +62(0)3613000911; Customer service: +62(0)8113896113 (WhatsApp only) Kawasan ITDC Blok D Nusa Dua Badung Bali 80363 (BALI - NUSA DUA) Yes “All specialisation, but not Opthamology nor Pulmonology” Private KARS (Indonesian Commission on Accreditation of Hospital) & Australian Council on Healthcare Standard
Rumah Sakit Umum Kertha Usada info@kerthausada.com +62(0)36226277; +62(0)36226278 Jl. Cendrawasih No 5-7 Singaraja, Kabupaten Buleleng Bali 81116 (BALI - SINGARAJA) Yes All specialisation Public KARS (Indonesian Commission on Accreditation of Hospital)
Kasih Ibu Hospital Tabanan care@kih.co.id +62(0)3613003030; Customer service: +62(0)81138113030 (WhatsApp only); Reservation for International patient: +62(03)613002102 (call); +62(0)8113863807 (WhatsApp only) Jl. Flamboyan No.9, Tabanan, Bali 82111 (BALI - TABANAN) Yes All specialisation Private KARS (Indonesian Commission on Accreditation of Hospital)
Rumah Sakit Jiwa Provinsi Bali admin.rsjiwa@baliprov.go.id +62(0) 36691073; Public Relation: +62(0)81246422848 (WhatsApp and call) Jl. Kusuma Yudha No 29 Bangli (BALI - BANGLI) Yes Psychiatry, Mental Health, Drug Rehabilitation Public KARS (Indonesian Commission on Accreditation of Hospital)
RSUP Dr Hasan Sadikin Bandung tatausaharshs2@gmail.com +62(0)222551111 Jl. Pasteur No.38, Bandung Jawa Barat 40161 (BANDUNG) Yes All specialisation Public KARS (Indonesian Commision on Accreditation of Hospital)
Rumah Sakit Santo Borromeus sekretariat@rsborromeus.com +62(0)222552000; Customer centre care: +62(0)2282558000 Jl. Ir. H. Juanda no. 100, Bandung, West Java (BANDUNG) Yes All specialisation Private KARS (Indonesian Commision on Accreditation of Hospital)
Mandaya Royal Hospital Puri Info@mandayamedical.group +62(0) 21 50928888; +62(0)8119002000 (WhatsApp) Jl. Metland Boulevard Lot. C-3 Metland Cyber City Puri, Parung Jaya, Karang Tengah, Kota Tangerang, Banten 15159 (BANTEN) Yes All specialisation Private License approved by the Ministry of Health and then issued by the Ministry of Investment (Indonesian Investment Coordinating Board) or known as BKPM
Klinik Utama Medika SOS cipete.pro@sosmedika.id; cipete.pro@sosmedika.id +62(0)217505980 Jl. Puri Sakti No. 10, Cipete, South Jakarta, 12410 (JAKARTA) Yes All specialisation Private Indonesian Doctor Association (IDI & ISO 9001:2015)
Medistra Hospitals customercare@medistra.com +62(0)215210200 JL. Jend. Gatot Subroto Kav 59 Jakarta 12950 (JAKARTA) Yes All specialisation Private KARS (Indonesian Commision on Accreditation of Hospital)
Rumah Sakit Pondok Indah cr.pondokindah@rspondokindah.co.id +62(0)217657525 Jl. Metro Duta Kavling UE, Pondok Indah, Jakarta Selatan 12310 (JAKARTA) Yes All specialisation Private KARS (Indonesian Commission on Accreditation of Hospital) and JCI
Siloam Hospitals Mataram siloam.mataram@siloamhospitals.com fo.shmt@siloamhospitals.com +62(0)706001100, Customer Service: +62(0)81806623999 (WhatsApp only) JL. Majapahit No.10 Mataram (LOMBOK) yes All specialisation Private KARS (Indonesian Commission on Accreditation of Hospital)
Rumah Sakit Siloam Surabaya cs.shsb@siloamhospitals.com +62(0)3199206900 Jalan Raya Gubeng 70, Surabaya 60281 (SURABAYA) Yes All specialisation Private LAM KPRS (Hospital Quality and Patient Safety Accreditation Institute)
Rumah Sakit Umum Daerah Dr. Soetomo kontak@rsudrsoetomo.jatimprov.go.id +62(0)315501078 Jalan Mayjend Prof Dr Moestopo 6-8, Surabaya (SURABAYA) Yes All specialisation Public KARS (Indonesian Commision on Accreditation of Hospital)
RS Bethesda Yogyakarta bethesda_yogyakarta@bethesda.or.id +62(0)274586688 Jl. Jendral Sudirman No.70, Gondokusuman Yogyakarta 55224 (YOGYAKARTA) Yes All specialisation Public KARS (Indonesian Commision on Accreditation of Hospital)
Rumah Sakit Jogja International Hospital info@rs-jih.co.id +62(0)2744463535 Jalan Ringroad Utara No. 160, Condong Catur, Sleman, Yogyakarta (YOGYAKARTA) Yes All specialisation Private IDI (Indonesian Doctor Association)
Rumah Sakit Umum Pusat Dr Sardjito admin@sardjitohospital.co.id +62(0)274631190, +62(0)274587333, Jalan Kesehatan No.1, Sekip, Sinduadi, Yogyakarta (YOGYAKARTA) Yes All specialisation Public IDI (Indonesian Doctor Association)

3. Feedback

If you decide to use any of the service providers on this list, we would like to hear from you. While there is no obligation on your part to provide feedback on the services you receive, any feedback you can give us is helpful. You can send feedback by contacting us below:

3.1 Jakarta

Consular services (Jakarta)

The British Embassy Jakarta
Jl Patra Kuningan Raya Blok L5-6
Jakarta
12950
Indonesia

Telephone +62 (21) 2356 5200 / +44 20 7136 6857 (24/7, 365 days a year)

Fax +62 (21) 3983 5538

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-jakarta

Opening hours (local time):
Monday, Tuesday, Thursday and Friday: 08:30 - 12.00

Access by appointment only.

3.2 Bali

Consular services (Bali)

British Consulate Bali
Jalan Tantular No 32
Renon, Denpasar, Bali
Indonesia, 80234

Indonesia

Telephone +62 (21) 2356 5200 / +44 20 7136 6857 (24/7, 365 days a year)

Fax (+62) (21) 3983 5538

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-bali

Opening hours (local time):
Monday, Wednesday and Friday: 08:30 - 12.00