ILF circular 13/07: Ex-gratia payments
How ex-gratia payments to Independent Living Allowance users or applicants should be considered.
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This circular provides guidance on the circumstances in which ex-gratia payments can be made to Independent Living Fund (ILF) users or applicants who have experienced financial loss, gross inconvenience or gross embarrassment due to maladministrion or unwarranted delay on the part of the ILF Trust.
Last updated 27 November 2014 + show all updates
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Published a revised version because the policy has been reviewed and dates updated.
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First published.