ILF circular 13/07: Ex-gratia payments

This publication was withdrawn on 1 July 2015

The Independent Living Fund closed on 30 June 2015 and this guidance is out of date.
For more information, see –

How ex-gratia payments to Independent Living Allowance users or applicants should be considered.



This circular provides guidance on the circumstances in which ex-gratia payments can be made to Independent Living Fund (ILF) users or applicants who have experienced financial loss, gross inconvenience or gross embarrassment due to maladministrion or unwarranted delay on the part of the ILF Trust.