Guidance

ILF circular 13/07: Ex-gratia payments

How ex-gratia payments to Independent Living Allowance users or applicants should be considered.

This publication was withdrawn on

The Independent Living Fund closed on 30 June 2015 and this guidance is out of date.
For more information, see – www.gov.uk/independent-livingfund

Document

ILF circular 13/07: Ex-gratia Payments

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Details

This circular provides guidance on the circumstances in which ex-gratia payments can be made to Independent Living Fund (ILF) users or applicants who have experienced financial loss, gross inconvenience or gross embarrassment due to maladministrion or unwarranted delay on the part of the ILF Trust.

Published 16 November 2010
Last updated 27 November 2014 + show all updates
  1. Published a revised version because the policy has been reviewed and dates updated.
  2. First published.