Guidance

How to make a complaint to Defence Business Services

Guidance for non MOD civilian employees who would like to make a complaint to Defence Business Services (DBS).

Documents

Details

A guide for external customers (non MOD civilian employees) who are dissatisfied with the service they have received from the Defence Business Services (DBS) and would like to express their dissatisfaction or make a complaint.

Published 15 April 2014
Last updated 28 June 2018 + show all updates
  1. Replaced form with latest version.
  2. Updated leaflet with the latest edition.
  3. Updated leaflet with the latest edition.
  4. Replaced leaflet with the latest edition
  5. Attachment replaced with latest version
  6. Updated with latest version
  7. First published.