Guidance for non MOD civilian employees who would like to make a complaint to Defence Business Services (DBS).
MS Word Document, 39.2KB
A guide for external customers (non MOD civilian employees) who are dissatisfied with the service they have received from the Defence Business Services (DBS) and would like to express their dissatisfaction or make a complaint.
Don’t include personal or financial information like your National Insurance number or credit card details.
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