Research and analysis

How best to present State Pension information and support retirement planning (RR690)

This qualitative research study was conducted with 132 respondents in a series of focus groups and in-depth interviews.

Documents

How best to present State Pension information and support retirement planning (RR690): report

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

How best to present State Pension information and support retirement planning (RR690): summary

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

By Josh Hunt and Jo Phillips

This qualitative research study was conducted with 132 respondents in a series of focus groups and in-depth interviews. The aim was to explore what understanding people had of the State Pension, what worked in terms of explaining elements of the State Pension, and what prototype information materials could be developed that effectively engage people, thereby leading to better informed retirement planning.

The research was carried out on behalf of the Department for Work and Pensions by TNS-BMRB and the Futures Company.

Published 1 October 2010