Research and analysis

How best to present State Pension information and support retirement planning (RR690)

This qualitative research study was conducted with 132 respondents in a series of focus groups and in-depth interviews.

Documents

How best to present State Pension information and support retirement planning (RR690): report

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How best to present State Pension information and support retirement planning (RR690): summary

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Detail

By Josh Hunt and Jo Phillips

This qualitative research study was conducted with 132 respondents in a series of focus groups and in-depth interviews. The aim was to explore what understanding people had of the State Pension, what worked in terms of explaining elements of the State Pension, and what prototype information materials could be developed that effectively engage people, thereby leading to better informed retirement planning.

The research was carried out on behalf of the Department for Work and Pensions by TNS-BMRB and the Futures Company.