Guidance

Housing disrepair legal obligations: good practice guidance

The purpose of this guidance is to advise on good practice in relation to the management and delivery of housing repairs while emphasising the…

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The purpose of this guidance is to advise on good practice in relation to the management and delivery of housing repairs while emphasising the legal obligations and suggesting appropriate responses where there are threats of litigation.

A high quality repairs service is a key element in the provision of good quality rented housing. Also it is an essential element in achieving high levels of tenant satisfaction, improving the landlord and tenant relationship and protecting health and safety.

A number of local authorities and other landlords have an excellent record in the provision of housing repairs service, but there is scope for improvements, in some cases significant, by many others. This is a priced publication available from Communities and Local Government Publications, Cambertown House, Goldthorpe Industrial Estate, Rotherham S63 9BL. Tel: 0300 123 1124, fax: 0300 123 1125, email: product@communities.gsi.gov.uk. Please quote the ISBN when ordering. Alternatively, payment can be made by credit or debit card by calling customer services on 0300 123 1124, open Monday to Friday 08 - 18. Delivery will be 5-7 days from receipt of payment.