Research and analysis

Housing Allowances survey: 2015/16 findings

This survey was conducted to understand the quality of the service provided by the Valuation Office Agency (VOA) to Housing Benefit Officers.

Documents

Housing Allowances survey report: 2015/16 findings

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Details

Housing Benefit Officers in 290 Local Authorities in England were invited to participate in an online survey that was open from December 2015 to January 2016. The response rate was 34%.

Published 17 November 2016