Form

Horizon Shortfall Scheme Appeals (HSSA): registration form

Registration form postmasters’ representatives must complete to begin the Horizon Shortfall Scheme Appeals (HSSA) process.

• From: Department for Business and Trade
• Published: 28 April 2025
• Last updated: 21 October 2025 — See all updates

Documents

Horizon Shortfall Scheme Appeals: registration form for Dispute Resolution Process (DRP) transfers

ODT, 28.5 KB

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Horizon Shortfall Scheme Appeals: registration form for all other applicants

ODT, 31.9 KB

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Details

Postmasters’ legal representatives should complete and return one registration form to register for HSSA.

Those who are currently part of Post Office’s Dispute Resolution Process (DRP) should complete and submit ‘Horizon Shortfall Scheme Appeals: registration form for Dispute Resolution Process (DRP) transfers’

All other applicants should complete and submit ‘Horizon Shortfall Scheme Appeals: registration form for all other applicants’

The information provided will allow the Department for Business and Trade (DBT) to verify and confirm your eligibility for HSSA.  

Published 28 April 2025

Last updated 21 October 2025 + show all updates

1. 21 October 2025

   New information and questions about bankruptcy and insolvency have been added to the ‘Horizon Shortfall Scheme Appeals: Registration form for all other applicants’. Updated instructions about the next steps have been added to the ‘Horizon Shortfall Scheme Appeals: registration form for Dispute Resolution Process transfers’.

2. 27 June 2025

   Forms updated to reflect the declarations and conditions for registration to the independent Horizon Shortfall Scheme Appeals (HSSA) process.

3. 28 April 2025

   First published.