Guidance

Horizon Shortfall Scheme Appeals (HSSA): Independent Panel terms of reference

The Independent Panel terms of reference ensures fair and consistent assessment of claims from postmasters under the HSSA scheme.

• From: Department for Business and Trade
• Published: 26 February 2026

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Horizon Shortfall Scheme Appeals: Independent Panel terms of reference

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These terms of reference set out the remit of the Independent Panel.

Published 26 February 2026