Corporate report

HMRC People Survey results: 2017

Results from the 2017 Civil Service People Survey for HMRC.

• From: HM Revenue & Customs
• Published: 7 December 2017

Documents

HMRC People Survey results: 2017

PDF, 526 KB, 15 pages

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HMRC People Survey results: 2017 (data file)

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Details

The 2017 survey is HMRC’s ninth annual Civil Service People Survey.

HMRC’s employee engagement index has increased by 3% to 50%, its highest point ever and with positive improvements in eight out of nine engagement drivers. The increase places us 11% points away from the 61% Civil Service benchmark. The response rate for this year was 67%.

Published 7 December 2017