Corporate report

HMRC People Survey results: 2017

Results from the 2017 Civil Service People Survey for HMRC.

Documents

HMRC People Survey results: 2017

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

HMRC People Survey results: 2017 (data file)

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The 2017 survey is HMRC’s ninth annual Civil Service People Survey.

HMRC’s employee engagement index has increased by 3% to 50%, its highest point ever and with positive improvements in eight out of nine engagement drivers. The increase places us 11% points away from the 61% Civil Service benchmark. The response rate for this year was 67%.

Published 7 December 2017