Corporate report
HMRC People Survey results: 2017
Results from the 2017 Civil Service People Survey for HMRC.
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Details
The 2017 survey is HMRC’s ninth annual Civil Service People Survey.
HMRC’s employee engagement index has increased by 3% to 50%, its highest point ever and with positive improvements in eight out of nine engagement drivers. The increase places us 11% points away from the 61% Civil Service benchmark. The response rate for this year was 67%.
Updates to this page
Published 7 December 2017