Transparency data

HMRC major projects: appointment letters for Senior Responsible Owners

HMRC appointment letters for Government Major Projects Portfolio (GMPP) and Departmental Major Projects (DMP) Senior Responsible Owners (SROs).

• From: HM Revenue & Customs
• Published: 27 March 2015
• Last updated: 5 October 2026
  Show all updates

  1. 5 October 2026

     Replaced SRO appointment letter for Making Tax Digital with joint appointment letters.

  2. 10 September 2026

     Published Senior Responsible Owner appointment letters for the Data Warehouse and Integration Transformation (DWIT) programme.

  3. 7 August 2026

     Published Senior Responsible Owner appointment letters for the NextGen Rating Programme, the Single Customs Platform (SCP) Programme, and the Unity Programme.

  4. 17 July 2026

     Published Senior Responsible Owner appointment letter for the Locations Programme.

  5. 27 March 2026

     Published Senior Responsible Owner appointment letter for the Enterprise Customer Relationship Management (ECRM) Programme.

  6. 26 March 2026

     Removed appointment letters for the Senior Responsible Owner (SRO) of the Single Trade Window Programme and Technical Health Programme and removed a previous version of the Locations Programme from the page (removed and previous versions can be found on The National Archives website).

  7. 20 February 2026

     Published Senior Responsible Owner appointment letter for the Locations Programme.

  8. 29 January 2026

     Published Senior Responsible Owner appointment letter for the NextGen Rating Programme.

  9. 3 October 2025

     Removed Senior Responsible Owner appointment letter for the Single Customs Platform project as it has been taken out of the Government Major Projects Portfolio.

  10. 7 July 2025

      Published Senior Responsible Owner appointment letter for the Debt Transformation Programme.

  11. 26 June 2025

      Published appointment letters for the Senior Responsible Owner (SRO) of the Locations Programme and the Single Customs Platform (SCP) Programme. Removed previous versions from the page. (Previous versions can be found on The National Archives website).

  12. 3 February 2025

      Published appointment letter for the Senior Responsible Owner for the Single Customs Platform programme, and removed previous version.

  13. 27 September 2024

      Removed Senior Responsible Owner appointment letter for the Protect Connect Programme as the programme has ended.

  14. 25 July 2024

      Removed Senior Responsible Owner (SRO) appointment letters for the Single Customer Account, Unique Customer Record and Pensions programmes as these are no longer part of the Government Major Projects Portfolio. Replaced SRO appointment letter for Making Tax Digital with joint appointment letters. Added SRO appointment letter for the Technical Health Programme.

  15. 20 May 2024

      Removed Senior Responsible Owner (SRO) appointment letters for the Enterprise Security Programme and the Critical Platform Transformation (both replaced by Technical Health Programme), and also the Securing our Technical Future programme and Our Future CDIO Programme (both have left the Government Major Projects Portfolio process).

  16. 13 May 2024

      The Senior Responsible Owner (SRO) appointment letter for the Data Protection Remediation Programme has been removed as this is no longer a Government Major Projects Portfolio (GMPP); the SRO appointment letter for the Unity Programme has been updated.

  17. 18 March 2024

      Removed Senior Responsible Owner appointment letter for the Borders and Trade Infrastructure Programme after formal closure of the programme.

  18. 26 February 2024

      Published appointment letter for the Senior Responsible Owner (SRO) for the Protect Connect programme and removed previous version. Also removed SRO letters for the Northern Ireland Delivery Programme and Trader Support Service programme.

  19. 19 January 2024

      Removed Senior Responsible Owner appointment letters for the Payments Programme and the Debt Respite Programme from the page (both can still be viewed using the link to The National Archives).

  20. 18 December 2023

      Published appointment letter for the Senior Responsible Owner for the Locations programme and removed previous version from this page (previous versions can be found on The National Archives website).

  21. 20 November 2023

      Published appointment letter for the Senior Responsible Owner for the Borders and Trade Infrastructure Programme and removed previous version from this page (it is still available on The National Archives website.

  22. 6 November 2023

      Senior Responsible Owner appointment letters have been removed from projects which are now closed: Technology Sourcing Programme, Contact Engagement Programme, and Borders and Trade Release 2 Programme (these letters are still available through the link to The National Archives at the end of the page).

  23. 19 October 2023

      Published appointment letter for the Senior Responsible Owner for the Single Customs Platform Programme.

  24. 12 October 2023

      Published Senior Responsible Owner appointment letter for the Northern Ireland Delivery Programme.

  25. 2 October 2023

      Published Senior Responsible Owner appointment letter for the Pensions Programme, and removed previous version of this from the page (still available through the link to The National Archives website).

  26. 25 September 2023

      Added Senior Responsible Owner appointment letter for the Our Future CDIO Programme.

  27. 14 August 2023

      Published Senior Responsible Owner appointment letter for the Payments Programme.

  28. 25 July 2023

      Published Senior Responsible Owner appointment letter for the Borders and Trade Infrastructure Programme.

  29. 17 March 2023

      Published Senior Responsible Owner appointment letter for Single Trade Window Programme.

  30. 21 February 2023

      Senior Responsible Owner appointment letter for the Trader Support Service programme has been updated due to the programme being extended to the end of December 2023.

  31. 9 January 2023

      Published Senior Responsible Owner appointment letter for the Contact Engagement Programme.

  32. 13 December 2022

      Published Senior Responsible Owner appointment letter for the Unity Programme.

  33. 24 October 2022

      Published Senior Responsible Owner appointment letters for Technology Sourcing Programme (removed previous) and Debt Respite Programme.

  34. 26 September 2022

      Published Senior Responsible Owner appointment letter for the Data Protection Remediation Programme.

  35. 2 September 2022

      Published appointment letter for Senior Responsible Owner for Unique Customer Record Programme.

  36. 10 June 2022

      Published Senior Responsible Owner appointment letters for the Critical Platform Transformation Programme, the Pensions Programme and the Single Customer Account Programme.

  37. 25 May 2022

      Published new appointment letter for the Enterprise Security Platform Senior Responsible Owner and removed the previous version.

  38. 5 April 2022

      Added appointment letter for Senior Responsible Owner for Securing our Technical Future and deleted previous version.

  39. 5 August 2021

      Published Senior Responsible Owner for the Trader Support Service programme appointment letter, and an updated Senior Responsible Owner for the Making Tax Digital programme appointment letter (June 2021).

  40. 3 August 2021

      Published Senior Responsible Owner for the Enterprise Security Programme appointment letter.

  41. 29 July 2021

      Added appointment letter for Senior Responsible Owner for the Borders and Traders Release 2 programme.

  42. 10 June 2021

      Added appointment letter for Senior Responsible Owner for the Protect Connect Programme.

  43. 20 April 2021

      Published 'Making Tax Digital programme SRO appointment letter', which replaces the 'Making Tax Digital for Business programme SRO appointment letter' from 2018 (now removed and archived).

  44. 26 February 2021

      Added Technology Sourcing Programme Senior Responsible Officer (permanent) appointment letter and deleted Technology Sourcing Programme Senior Responsible Officer (interim) appointment letter

  45. 29 January 2021

      Published appointment letter for Senior Responsible Owner (SRO) for the Securing our Technical Future Programme.

  46. 23 November 2020

      Removed Senior Responsible Owner (SRO) letter for the Customs Declaration Service (CDS) after the programme closed, as planned.

  47. 13 July 2020

      Published appointment letter for Senior Responsible Owner (SRO) for the Technology Sourcing Programme.

  48. 11 June 2020

      Removed Senior Responsible Owner (SRO) letter for the Tax-Free Childcare programme after the programme was formally closed in May 2020.

  49. 10 January 2020

      The briefing pack for government Major Projects Portfolio (GMPP) Senior Responsible Owners (SROs) was updated.

  50. 18 December 2019

      Government Gateway SRO Appointment letter removed as programme has now closed.

  51. 30 August 2019

      Columbus programme SRO appointment letter removed following the programme’s closure.

  52. 27 March 2019

      Archived Compliance for the Future Programme SFO appointment letter.

  53. 3 August 2018

      Most recent appointments added, and previous ones removed.

  54. 12 June 2018

      Page updated to remove the document ‘Making Tax Digital for Individuals programme: SRO appointment letter’ - the Making Tax Digital for Individuals programme, as a Government Major Projects Portfolio (GMPP) Programme, has formally closed. A number of projects ‎to support our individuals customer group have moved into other programmes.

  55. 16 November 2017

      Updated with the 2017 briefing pack, and SRO appointment letters for the following programmes: Building Our Future Locations, Columbus, Compliance for the Future, Customs Transformation, Making Tax Digital for Business, Making Tax Digital for Individuals, Tax-Free Childcare

  56. 1 September 2016

      Updated with Building Our Future, Customs Declaration Services, Columbus and Tax-Free Childcare SRO appointment letters, and 2016 briefing pack.

  57. 27 March 2015

      First published.

Documents

Data Warehouse and Integration Transformation (DWIT) programme: Senior Responsible Owner appointment letter

ODT, 88.4 KB

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Enterprise Customer Relationship Management Programme: Senior Responsible Owner appointment letter

ODT, 356 KB

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Locations Programme: Senior Responsible Owner appointment letter

ODT, 64.3 KB

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NextGen Rating Programme SRO appointment letter

ODT, 90.4 KB

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Unity Programme: Senior Responsible Owner appointment letter

ODT, 33.3 KB

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Single Customs Platform (SCP) Programme: Senior Responsible Owner appointment letter

ODT, 50.6 KB

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Making Tax Digital: Joint Senior Responsible Owners appointment letter

MS Word Document, 475 KB

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Details

Each government department publishes the letters of appointment for their Government Major Projects Portfolio (GMPP) and Departmental Major Projects (DMP) Senior Responsible Owners (SROs). These letters include the date of appointment, the project deliverables, what the SRO is responsible for and how long the role is expected to last.

The guidance for officials giving evidence to Parliamentary Select Committees, known as the Osmotherly Rules was updated on 17 October 2014. As part of this update we are committed to publishing GMPP SRO letters of appointment.

Archived documents

Previously published letters of appointment are available on The National Archives website.