Research and analysis

HMRC Large Business Customer Survey: 2009 results

Research into the Large Business Customer Survey results from 2009.

Documents

Large Business Customer Survey: report

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Large Business Customer Survey 2009: questionnaire

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Public Bodies customer research

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Details

Research report looking at the results from the customer survey which is carried out annually to help improve the relationship between HM Revenue and Customs and large businesses. This report includes an update on the customer experience from the 2008 survey.

Published 19 August 2010