Research and analysis

HMRC Employer Orderline: employers' requests for stationery

Research on why employers use HMRC's Employer Orderline to request paper copies of stationery rather than using electronic or online versions.

• From: HM Revenue & Customs
• Published: 3 February 2011

Documents

Employer Orderline research

Ref: HMRC Research Report 128

PDF, 65.2 KB, 8 pages

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Details

Research report on the findings of a qualitative study about why employers continue to use HM Revenue and Customs’ (HMRC’s) Employer Orderline for stationery, eg forms and guides, when these are available electronically and online.

Published 3 February 2011