Research and analysis

HMRC Customer Survey: development project

Research on possible changes to the HMRC Customer Survey for 2011 to 2015.

• From: HM Revenue & Customs
• Published: 6 July 2012

Documents

HMRC Customer Survey 2011 to 2015: development project

Ref: HMRC Research Report 153

PDF, 1.28 MB, 170 pages

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Details

Research report on the review of HM Revenue and Customs’ (HMRC’s) 2011 to 2015 survey. It contains a summary of the development work conducted and recommended changes to the survey.

Published 6 July 2012