Research and analysis

HMRC Customer Service Survey 2007: results

Research into businesses and individuals' experiences of HMRC.

• From: HM Revenue & Customs
• Published: 2 March 2010

Documents

HMRC Customer Service Survey 2007

Ref: HMRC Research Report 95

PDF, 195 KB, 32 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Research report on customer views of HM Revenue and Customs’ (HMRC’s) services. The 2007 survey asked customers how satisfied they were with the service received from HMRC over the year. The report compares the results to earlier years’ surveys.

Published 2 March 2010