Research and analysis

HMRC Customer Service Survey 2007: results

Research into businesses and individuals' experiences of HMRC.

Documents

HMRC Customer Service Survey 2007

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Details

Research report on customer views of HM Revenue and Customs’ (HMRC’s) services. The 2007 survey asked customers how satisfied they were with the service received from HMRC over the year. The report compares the results to earlier years’ surveys.

Published 2 March 2010