If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email email@example.com.
Please tell us what format you need. It will help us if you say what assistive technology you use.
Research report on customer views of HM Revenue and Customs’ (HMRC’s) services. The 2007 survey asked customers how satisfied they were with the service received from HMRC over the year. The report compares the results to earlier years’ surveys.