Research and analysis
HMCTS protected characteristics questionnaire 2023
A report summarising responses to the Protected Characteristics Questions (PCQ) and data collected from users of our reformed services.
Applies to England and Wales
Documents
Details
This report summarises responses to the Protected Characteristics Questions (PCQ) collected for reformed HMCTS services between January and July 2023.
This report reflects the intention for transparency highlighted by the HMCTS Data Strategy.
The scope of this report is limited to summarising the characteristics of users based on the PCQ results.
Analysis of variations in the user experience by these characteristics can be found in the summaries of the relevant access to justice assessments, for those services that have been assessed so far. Assessing Access to Justice in HMCTS Services - GOV.UK (www.gov.uk).
Published 16 November 2023