Corporate report

Summary of non-qualifying regulatory provisions: 17 December 2021 to 16 December 2022

Updated 19 December 2022

Applies to England and Wales

Excluded category* Summary of measure(s), including any impact data where available
Measures certified as being below de minimis (measures with an equivalent annual net direct cost to business (EANDCB) below +/- £5 million) HM Land Registry has identified the following measures as having a regulatory impact but falling below the de minimis threshold.

In this reporting period HM Land Registry has:

• extended the first registrations rejection policy. Certain defective applications are now rejected rather than accepted and then a request for information (requisition) sent. There is also a new requirement for customers to retain original deeds until their application is completed, in case they need to be re-lodged for quality assurance purposes

• made 58 amendments to our published practice guides, directions and other guidance. Mostly familiarisation costs only. Total cost for all 58 is under £1 million

• made improvements to our Business Gateway service to allow customers to order copies of documents from a list of those available and to supply proprietors’ names when a title number is entered on an application. The changes bring Business Gateway into line with our other electronic applications system, the portal

• allowed the short summary for lasting powers of attorney to be submitted instead of the 16-page full copy. Small saving of about 500 hours scanning time to customers estimated

• under determination of leases by effluxion of time, made minor changes relating to communication apparatus leases (for example, phone masts)

• allowed submission of index of proprietors’ names applications by email instead of paper
Casework Details of business activity can be found in HM Land Registry’s Annual Report and Accounts published on GOV.UK.
Education, communications and promotion Practice guides – amendments to 32 guides fall under this exemption.
Activity related to policy development Qualified electronic signatures pilot – HM Land Registry is continuing to explore the potential introduction of qualified electronic signatures.

Practice guides – amendments to 3 guides fall under this exemption.

HM Land Registry continues to roll out its Digital Registration Service (DRS). This service will be the default route for most applications lodged electronically by business customers from November 2022.

Several conveyancing professionals are taking part in a trial in which they give assurance on, initially, straightforward applications. If this assurance can be given then the register may be changed without the manual intervention of a caseworker.
Changes to management of regulator Review of complaints procedures – changes to definition of complaint, service standards, ways to complain and internal processes.

*You can read the detailed guidance on the exclusion categories.