Corporate report
HM Courts & Tribunals Business Plan for 2018 to 2019
This annual business plan sets the HMCTS business priorities for 2018/19.
Documents
Details
Our business plan details three areas of focus against those things that we know people want and need when they touch the system, they are:
- our people and culture
- our systems, processes and technology
- our building and settings
Our strategic priorities are to have:
- the right number of better-trained people in whom we invest properly, and whose outstanding commitment we value and build on
- modern systems and processes, underpinned with great technology
- fewer, better buildings and settings that suit our new ways of working
It also includes details of how we will monitor performance.
Published 12 July 2018