Corporate report

HM Courts and Tribunals Service business plan 2012 to 2013

The agency's business priorities for the financial year April 2012 to the end of March 2013, and how they will be delivered.


The priorities are to:

  1. implement a new operating strategy
  2. increase efficiency and reduce cost across the criminal justice system
  3. develop a sustainable business model for civil, family and administrative justice
  4. centralise and standardise business in national back offices and contact centres
  5. deliver a cheaper and faster enforcement system

The document includes tables showing

  • the budget for the agency
  • spending plans across the regions
  • the anticipated workload for the period

It also includes a pie chart showing the distribution of resources by courts, tribunals and business areas.