Impact assessment

Higher education: providers to join complaints handling scheme

Impact assessment supporting an amendment to the Consumer Rights Bill for higher education providers to join a complaints handling scheme.

• From: Department for Business, Innovation & Skills
• Published: 9 January 2015

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

Requirement for higher education providers to subscribe to the office of the Independent Adjudicator for higher education: impact assessment

Ref: BIS/15/7/

PDF, 516 KB, 20 pages

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Details

This is the Regulatory Impact Assessment to support an amendment to the Consumer Rights Bill. It requires higher education providers to join the complaints handling scheme in higher education. The Office of the Independent Adjudicator for Higher Education is the current operator of this complaints handling scheme.

Published 9 January 2015