If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
This research report presents the findings of independent research commissioned by HM Revenue and Customs (HMRC). The research was conducted in order for HMRC to better understand the customer needs for those affected by the introduction of the High Income Child Benefit Charge.