Research and analysis

High Income Child Benefit Charge: quantitative testing

Research on the testing of communication products and website structure for the High Income Child Benefit Charge.


High Income Child Benefit Charge (HICBC)

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This research report presents the findings of independent research commissioned by HM Revenue and Customs (HMRC). The research was conducted in order for HMRC to better understand the customer needs for those affected by the introduction of the High Income Child Benefit Charge.

Published 26 February 2013