Research and analysis

High Income Child Benefit Charge: qualitative testing

Research on the testing of communication products associated with High Income Child Benefit Charge and changes to the Child Benefit claim form.


High Income Child Benefit Charge (HICBC)

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This research report presents the findings of an independent research commissioned by HM Revenue and Customs (HMRC). The research was conducted in order for HMRC to better understand the customer needs for those affected by the introduction of the High Income Child Benefit Charge.

Published 26 February 2013