Research and analysis

GAD client survey 2016

Results of the 2016 survey of feedback from the Government Actuary's Department's clients.


GAD client survey results 2016

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


GAD provides actuarial analysis for the public sector from the public sector, and we aim to be highly valued. We therefore take our clients’ views seriously.

Our client satisfaction survey is very important for us to gauge our clients’ views. The results, along with many face to face meetings, will help to shape our client service strategy for 2016-17.

Published 26 May 2016